Elements and Performance Criteria
- Review change
- Establish scope of value stream activity
- Jointly identify possible areas of study
- Agree on a protocol for undertaking value stream improvement activities
- Confirm special conditions of activity
- Study possible value stream improvements
- Agree on extent of current implementation of competitive systems and practices in value stream
- Agree on opportunities for improvement and current or anticipated restrictions
- Work with value stream representatives to determine root cause of restrictions
- Work with value stream member to identify possible solutions to problem
- Define outcomes from proposed changes
- Develop a consensus approach to implementing improvements
- Decide whether the proposed improvements will result in a perceived improvement to the end customer
- Determine ecological, economic and social sustainability impacts of the change
- Agree on proposed change with key stakeholders
- Obtain required approvals
- Submit proposal for required approvals from stakeholders
- Modify proposal in liaison with all key stakeholders
- Obtain required sign-off in accordance with procedures
- Measure and communicate gains
- Facilitate the collection of necessary data
- Arrange for the data to be analysed and presented in an agreed format to the agreed stakeholders
- Agree on the communication plan
- Liaise with stakeholders to implement changes as agreed and approved
- Identify areas where planned improvements have occurred
- Take action to sustain improvement by standardising
- Identify areas which have not met predicted outcome (positive and negative)
- Determine cause of target not being met
- Take action to improve the value stream